Facebook returns after worldwide services outage

Posted July 06, 2019

Facebook and two apps it owns, Instagram and WhatsApp, have been receiving thousands of reports from around the world about different technical issues.

Of those who reported issues on Instagram, 82% said troubles were with the news feed.

The issue was first noted when several hundred users logged complaints on the outage tracker Down Detector late Wednesday afternoon. In April Facebook restored services after a three hour outage but it declined to give a reason.

According to the social media giant, the outage occurred due to an error that was triggered during a routine maintenance operation.

During the outage when people where scrolling through their pictures instead of seeing pictures of a holiday or pictures of food, the users would just see text saying things like image may concern: people smiling, people dancing or wedding.

And then late on Wednesday at 23.00, the social network tweeted that the problem had been resolved. "We're working to get things back to normal as quickly as possible and we apologize for any inconvenience".

Luckily, mass outages with major social media platforms are unlikely to last long and normal service on all of the websites should soon be resumed.

- Twitter Support (@TwitterSupport) July 3, 2019What did Facebook say? This is yet another outage from the Facebook/WhatsApp/Instagram family, so these high profile outages don't seem to be going away. Even the upload option appeared to be affected for some time, with users unable to post anything on the app for over an hour.

We've reached out to Facebook for more information about the issues and will update this post if we hear back.

"We're aware that some people are having trouble uploading or sending images, videos or other files on our apps. Please try again.", were repeatedly shown to the users.

In March, Facebook was hit with a partial outage affecting users globally that stretched for nearly 24 hours.

Instagram, with an approximate user base of 111 million, also confirmed the global malfunction in a tweet.