Florida's Orange County Sheriff's Office has released the first 911 calls from the Pulse nightclub massacre.
Then came the calls from family and friends, trying to get help for their loved ones inside the club. "They're all scared to death, they all think they're gonna die". "He told me he can not get out".
"Gun shots were just like insane", one caller outside the club told 911 operators, according to partial transcripts of the calls that were released on Tuesday.
He says his girlfriend is texting him because she's afraid the shooter will hear.
Two friends told the operator that their friend had texted them.
The sheriff's dispatchers sound calm and sympathetic on the 911 calls. Shooter Omar Mateen killed 49 people and wounded 53 at the Pulse nightclub in the deadliest mass shooting in modern US history. The 911 operator continually tries to transfer the caller, but keeps getting a busy signal.
A group of media organisations that includes The Washington Post have gone to court to seek these records. Those records are still part of a public records lawsuit between the City of Orlando and news organizations including the USA TODAY Network.
The department has yet to release audio of its calls.
Since the attack inside Pulse, the deadliest mass shooting in modern American history, authorities have been investigating both the shooting and how officers handled it.
By 2:03 a.m., neighbors who heard gunshots were reporting that Orlando Police Department officers were already on scene. Mateen killed 49 people and injured more than 50 others before police killed him, ending the three-hour standoff. "One of our friends sent us a text and he said that he's been shot and he's in the bathroom and no one sees him", one caller told 911. Police's Play-by-Play of Orlando Shooting Revealed: From "Shots Fired" to "Subject Down" Transcript: Orlando Shoo. They heard from social media, texts, calls and FaceTime. "My girlfriend's hiding in the club Pulse, where people are shot and dead and there's like 18 people hiding in the bathroom ..."
"Where's the ambulance, where the medic?" one caller said people wondered.
At one point, he tells the dispatcher his girlfriend is not responding. "It's been over a half an hour now, and no cops inside the club". "My son was shot in the club, in The Pulse in Orlando". A sister told a dispatcher that her 20-year-old brother also was trapped, in a bathroom at the gay club, and that "he said there were a lot of dead people". "He got shot, and nobody's going in for him".
"What I need him to do is just stay where he is", a police dispatcher told her. "I don't know who has guns".